Frequently Asked Questions
Everything you need to know about bringing bungu into your home.
What is the typical shipping timeframe for bungu furniture?
Standard shipping usually takes 5-10 business days. For larger furniture pieces, our white-glove delivery team will contact you within 48 hours of your order to schedule a specific delivery window.
Do you offer international shipping?
Currently, bungu ships exclusively within the continental United States and Canada to ensure the safety and integrity of our home goods during transit.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition. Please note that a restocking fee may apply to oversized furniture items.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at bungu. We partner with suppliers who use FSC-certified timber and eco-friendly finishes to ensure your home is as green as it is beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your package's journey to your doorstep.